If you find that the buttons don’t work when controlling a third-party plug-in, it’s likely because the plug-in uses it’s own patch browser. Navigate to ‘ C:\Users\\AppData\Roaming‘ (note this is normally a hidden directory, follow the instructions on this page to unhide: Show hidden files).Run the Reaper support installer you downloaded from your Account page again.Start Reaper and then quit Reaper again.Find the ‘REAPER’ folder in that directory and delete it.Type or copy/paste ‘ ~/Library/Application Support‘. Open the ‘Go’ menu at the top of your screen.If you installed our Reaper support files before starting Reaper for the first time and find that your Impact controller is not listed in Reaper’s Control Surfaces menu, please follow the steps below. Make sure your setup mirrors that of Image 2 and 6. If multiple ports are enabled Impact will not function correctly. It is important to only enable port 1 in the MIDI Devices window. That’s it, setup is now complete and you can move on to the fun part, learning how it all works! The other 2 Impact ports should remain disabled. (See Image 2 for OS X setup and Image 6 for Windows). Enable ‘Impact LX**’ (Windows) or ‘Impact LX** MIDI1’ (OS X) for your Impact.In the ‘Preferences’ window, select ‘MIDI Devices’ from the Audio category.(See Image 1 for OS X setup and Image 5 for Windows). As long as your Impact is connected and switched on, Reaper should automatically detect the correct ports. In the pop-up window, select your Impact model in the ‘Control surface mode’ list.In the ‘Preferences’ window, select ‘Control/OSC/Web’.Launch Reaper and open the ‘Options’ menu.Plug in your Impact controller and make sure it’s switched on (if you didn’t do so already).Run the ‘Impact_Reaper_Support’ installer and follow the onscreen instructions.Download the ‘Impact_Reaper_Integration’ file from your Account page after registering your product.If not, please install Reaper first and open it at least once, before running the installer for Nektar DAW integration software. Make sure Reaper is already installed on your computer.
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